Oracle Gold Partner

Services

services-img

 

ERP Implementation:

Leading edge domain experts in Financials, Supply Chain Management, Human Capital Management, Customer Relationships Management, Enterprise Manager and Java Platform helps our partners to deliver cost savings and increase productivity, competitiveness and efficiency.

  • Requirement analysis & Solution Design
  • System Configuration
  • Development
    • Application Migration
    • Interface with other application
    • Data conversion
    • Forms and Reports (6i and XML)
    • Form personalization
    • Workflows
    • Oracle Application Framework (OAF) and Application Development Framework(ADF)
  • User Training
  • Integration and User Testing

 

Business Intelligence and Data Analytics:

Our consulting services are focused on providing our customers end-to-end BI (Business Intelligence) project delivery, which includes business discovery, scoping, dashboard design, delivery and post deployment support.

Application Maintenance and support:

services-img2
Mentoring and assistance to the team by rich industry and domain experienced professionals help in cost effective application maintenance and support. SBS provides service offering in

  • Enhancements
  • Bug Fixing
  • Issue resolution
  • Roll outs
  • Production Support

 

Corporate Trainings:

Fulfilling the training needs of the corporate customers by structured planning and immediate processing of the work in hand, helping our customers to focus on their core business

services-img3

Engagement Models:

SBS has flexible engagement models to suit the need of various level of engagement. Typically long term engagements follow one of the following:

Time and Material
Managed Services – Shared Support Service
Managed Services – Co Innovation

Managed Services – Shared Support Service

  • Delivered to multiple customers from Offshore Delivery Centre.
  • Includes Oracle Functional, CEMLI Development & DBA Support Services within defined scope.
  • Shared Pool of Resources used for Service delivery.
  • SLA Based engagement model.
  • Helpful for customer with limited in-house ERP skills.
  • 24×7 Coverage at reduced cost & Consumption Based offering.
  • Provides Strong Process control.

Managed Services – Co Innovation

  • Designed for Customers with In house ERP Support Structure in place and there is a requirement to Augment delivery capabilities.
  • Delivery can have both onsite and offshore component.
  • Both Dedicated and Shared Pool of Resources used for Service delivery.
  • Includes Oracle Functional, CEMLI Development & DBA Support Services within defined scope.
  • Customer existing support processes used.
  • Requires Minimum Transition effort.